Effective date: May 18, 2026 Last updated: May 24, 2026
These Terms of Use & Service ("Terms") govern your access to and use of the website, software, and services operated by Manogrand Inc., a Delaware corporation ("Manogrand," "we," "us," or "our"), and made available under the AgenikAI brand at agenikai.com and any related subdomains (the "Service").
The Service is an AI employee that executes real tasks across the tools and workflows our customers already use, for engineers, mechanics, operators, founders, and teams.
By creating an account, signing an order or onboarding agreement, clicking "I agree," or accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" or "Customer" refers to that entity. If you do not agree, do not use the Service.
1. The Service
AgenikAI is a software-as-a-service platform whose AI agent ("Agent") receives natural-language instructions from a Customer, plans and executes tasks across the Customer's connected tools, and returns results, status updates, and an audit trail. The Service is sold under packaged plans (currently Solo Agent, Team, and Enterprise), typically comprising a one-time onboarding engagement and a recurring monthly subscription, as set out at the time of purchase or in an applicable order form.
We may improve, modify, add, or remove features at any time, provided that material reductions in functionality during a paid subscription term will be communicated in advance where reasonably practicable.
2. Eligibility and Account Registration
To use the Service you must be at least 18 years old and capable of forming a binding contract. You must register for an account and provide accurate, current, and complete information, and keep that information up to date.
You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must notify us immediately at info@agenikai.com if you suspect unauthorized access.
The Service is intended for business use and is not designed for personal, family, or household use.
3. Onboarding, Subscriptions, Fees, and Billing
3.1 Plans and pricing
Pricing for onboarding and recurring subscription fees is described on agenikai.com or in an applicable order. Solo Agent starts at $7,000 onboarding and from $2,000 per month for the recurring subscription; Team and Enterprise plans are quoted based on scope.
3.2 Onboarding fee
The onboarding fee covers the work required to configure your Agent, connect it to your tools, build initial workflows, and deliver a working environment. Work begins promptly after payment. The onboarding fee is non-refundable once onboarding work has begun, except as required by law or as expressly stated in the Refund Policy.
3.3 Recurring subscription and cancellation
Recurring subscriptions are billed in advance on a monthly basis, or another cadence specified in your order, and automatically renew at the then-current rate unless cancelled.
For Paddle-managed subscriptions, you may use the View receipt or Manage subscription link in your Paddle transaction confirmation email, the support link in your receipt or billing page, Paddle Buyer Support at paddle.net, or email info@agenikai.com to request cancellation. Cancellation prevents future billing according to the subscription setup, Paddle's billing records, and applicable law.
Some custom Team, Enterprise, committed-term, or dedicated-capacity orders may include a minimum term, advance written notice requirement, or other cancellation terms in the applicable order form. If your order contains those terms, you remain responsible for fees that accrue under that order unless mandatory law, Paddle's buyer terms, or our Refund Policy requires a different result.
You authorize our payment processor to charge your payment method on each renewal until cancellation is effective.
3.4 Payment processor and merchant of record
Payments made through Paddle checkout are processed by Paddle as our third-party merchant of record and authorized reseller. The Paddle contracting entity may vary by buyer location and will be identified during checkout or on your receipt. By purchasing through Paddle, you also agree to the Paddle buyer terms, refund policy, and privacy terms presented or linked by Paddle for your transaction. Paddle is the seller of record for Paddle transactions and is responsible for payment collection, invoicing, tax calculation, and primary refund handling, subject to our Refund Policy and applicable law.
3.5 Taxes
Stated prices are exclusive of taxes unless explicitly noted. You are responsible for all applicable taxes, duties, and similar government charges, except for taxes based on Manogrand's net income.
3.6 Late or failed payments
If a payment is declined or fails, we may suspend or terminate access to the Service after reasonable notice. You remain liable for unpaid fees.
4. Acceptable Use
You agree not to, and not to permit any third party to:
- use the Service in violation of any applicable law, regulation, or third-party right;
- instruct the Agent to send spam, unsolicited messages, or communications that violate anti-spam or telecommunications laws (including CAN-SPAM, TCPA, GDPR ePrivacy rules);
- impersonate any person or entity or misrepresent your affiliation;
- upload or transmit viruses, malware, or any code intended to interfere with the Service or any system the Agent connects to;
- attempt to gain unauthorized access to any part of the Service or to other users' accounts;
- reverse engineer, decompile, or attempt to derive the source code of the Service, except as permitted by law;
- resell, sublicense, or make the Service available to any third party except as expressly permitted;
- use the Service to build a competing product;
- use the Service to process Sensitive Personal Information (as defined under applicable law), protected health information subject to HIPAA, payment card data subject to PCI-DSS as a primary store, or information of minors under 16, unless we have agreed in writing;
- direct the Agent to take actions in third-party systems that you are not authorized to take.
We may suspend or terminate access to the Service for any violation of this Section without liability.
5. Connected Tools and Third-Party Systems
The Service operates by connecting to and acting within the tools and systems you authorize ("Connected Tools"). You represent that you have the authority and right to grant the Agent the access it needs and to permit it to take actions within those Connected Tools on your behalf. You remain responsible for credentials, permissions, and any consequences of actions taken by the Agent under instructions from you or your authorized users.
Your use of any Connected Tool remains subject to that provider's own terms. Manogrand is not responsible for third-party services and does not warrant their availability or performance.
6. Customer Content
"Customer Content" means all data, instructions, files, messages, audio, transcripts, and other materials that you or your authorized users submit to the Service or that the Service generates or retrieves from Connected Tools on your behalf.
You retain all rights in your Customer Content. You grant Manogrand a worldwide, non-exclusive, royalty-free license to host, process, transmit, display, and otherwise use Customer Content solely as necessary to provide and improve the Service, to enforce these Terms, and to comply with law.
You represent and warrant that (a) you have all rights necessary to provide Customer Content to the Service, (b) you have obtained all consents required to record, transcribe, and process communications with third parties, including where required by applicable two-party-consent recording laws, and (c) your use of the Service does not infringe any third-party right.
7. AI Outputs and Human Oversight
The Service uses machine learning and large language models, including models supplied by third-party providers, to plan and execute work and to generate outputs ("AI Outputs"). AI Outputs may be inaccurate, incomplete, or unsuitable for a particular purpose. You are responsible for configuring approvals where appropriate, reviewing AI Outputs before relying on them for material decisions, and ensuring their suitability and legal compliance.
To the extent permitted by law and as between you and Manogrand, you own AI Outputs generated for your account. AI Outputs are not warranted to be unique to you; similar outputs may be generated for other Customers.
8. Intellectual Property
The Service, including all software, models, agent frameworks, designs, documentation, the AgenikAI name and brand, and content other than Customer Content, is owned by Manogrand or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes during your subscription, subject to these Terms.
We may collect and use aggregated, de-identified data derived from your use of the Service to operate, improve, and develop our products, provided that such data cannot reasonably be used to identify you or any individual.
9. Trial and Beta Features
We may offer free trials, pilots, or label certain features as "beta," "preview," or similar. Such features are provided "AS IS," without warranty, and may be modified or discontinued at any time. We are not liable for any harm arising from your use of trial or beta features.
10. Confidentiality
Each party agrees to protect the other party's non-public information disclosed under these Terms using at least the same degree of care it uses to protect its own confidential information, and in no event less than a reasonable degree of care. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.
11. Warranties and Disclaimers
EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT AI OUTPUTS WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
MANOGRAND'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE FEES PAID BY YOU TO MANOGRAND (THROUGH PADDLE OR OTHERWISE) FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.
The foregoing limitations apply to the maximum extent permitted by law and survive any failure of essential purpose of any limited remedy.
13. Indemnification
You will defend, indemnify, and hold harmless Manogrand and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, and costs (including reasonable attorneys' fees) arising out of or related to (a) your Customer Content, (b) your instructions to the Agent, (c) your use of the Service in violation of these Terms or applicable law, or (d) your breach of any representation or warranty in these Terms.
14. Term, Suspension, and Termination
These Terms remain in effect while you have an account or use the Service. Customer-initiated cancellation is governed by Section 3.3, the Refund Policy, and any applicable order form. Either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice. We may suspend or terminate immediately if continued access poses a security, legal, or compliance risk, or if required by our payment processor or law.
Upon termination, your right to use the Service ends and we may delete Customer Content after a reasonable retention period (typically thirty (30) days). Sections that by their nature should survive termination (including Sections 8, 11, 12, 13, 16) will survive.
15. Modifications to the Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least fifteen (15) days before the changes take effect, except where shorter notice is necessary for legal or security reasons. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware, for any dispute arising out of or related to these Terms or the Service. Each party irrevocably waives any right to a trial by jury.
17. Export, Sanctions, and Anti-Corruption
You represent that you are not located in, and will not access the Service from, any country subject to comprehensive United States embargo, and that you are not on any U.S. government list of prohibited or restricted parties. You will comply with all applicable export control, sanctions, and anti-corruption laws, including the U.S. Foreign Corrupt Practices Act.
18. Miscellaneous
These Terms, together with any order form, the Privacy Policy, and the Refund Policy, constitute the entire agreement between you and Manogrand regarding the Service and supersede all prior agreements. If any provision is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our prior written consent; we may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets. Notices to Manogrand must be sent to info@agenikai.com.
19. Contact
Manogrand Inc. (operating the AgenikAI service) 1507 92nd Lane Blaine, MN 55449 United States Email: info@agenikai.com